News & Media

At Kapish, understanding is key

  • Silo collapse at Lake Bolac
  • CFA volunteer Isaac Dewis
  • Taken at Dereel fire
  • Isaac Dewis at Ellendale station, Tasmania
  • Solo fire Isaac Dewis attended at Lake Bolac

By: CFA Media

Category: People

  9.57 AM 17 May, 2013

Location: District 15 News

Views: 4093

To celebrate National Volunteer Week (13-19 May), CFA is saying “thanks a million” to its volunteers, families and employers for everything they do. This week we will feature a series of profile stories to highlight the great work and diversity of our volunteer members.

The balancing act of volunteering while maintaining full-time employment relies heavily on the trust, understanding and flexibility of employers.

Kapish is a Melbourne-based software company and co-founder Jon-Paul Williams appreciates the hard work, dedication and community spirit of staff member and CFA volunteer Isaac Dewis.

Commuting daily from Ballarat, Isaac is Ballarat City brigade’s fourth lieutenant and has the full support of his workplace to attend major incidents and take part in strike teams and interstate deployment.

“When it comes to high fire danger days where strike teams have been pre-prepared the night before, my employer has no issues with me working from home. This has allowed me to attend incidents like Dereel at 10am on a work day when other members may not be able to get away,” said Isaac.

The online nature of Kapish’s business makes it a little easier to be flexible with working outside typical business hours and from remote locations.

“There are times when Isaac needs to work outside his standard hours and he does a really good job of managing his time with minimal supervision to get everything he needs done,” said Jon-Paul.

Isaac had the full backing of Kapish when he took a week away from work in January on deployment to fight bushfires raging across Tasmania.

As Isaac explained, “one call to my manager on the Saturday night was all it took. He was very supportive and only offered good luck for this deployment.”

“I said you go and do what you have to do, don’t worry about the office, we’ll look after things,” added Jon-Paul.

Several of Kapish’s clients are based in Tasmania and saw Isaac on the news arriving in Hobart.

“It was great to be able to support our neighbours without having to worry about what work I had scheduled for the week as I knew my manager would re-task it as required,” said Isaac.

At CFA, Isaac has participated in various training courses and while they’ve focused on scenarios entirely different to software development, some of the skills picked up have had application in his day job.

“The training has really come in handy for Isaac in dealing with demands where the scope of projects changes at the last minute or dealing with people who panic,” said Jon-Paul.

While Jon-Paul is not personally affiliated with CFA, growing up in Mildura instilled a high regard for the important role CFA plays in the community. With the work, home and volunteering aspects of life often jostling for prominence, an understanding workplace can make juggling the three that much easier.

If you have a volunteer story you would like to share, get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it.

- Story by Livia De Sanctis

See also:

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Volunteers welcomed back to work

CFA family in every sense

Grateful homeowner says thanks

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Thanks for Tullamore due

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Boral builds support for CFA vols

Cohuna Car Sales revs up volunteers

On CFA's menu of top employers

Square is perfect fit for volunteers

KS Build OK with volunteers

Free to fly

Teacher gives volunteering lesson

Getting the truck out at Mt Camel

Work volunteer balance at Bega

Diamond shines for CFA

GippsAero supports volunteers

Employer is Matt's knight in armour

Last Updated: 17 May 2013