News & Media

CFA vision, mission and strategy

By: Mick Bourke

  11.00 AM 29 April, 2011

Views: 10519

The past two and a half years have presented many challenges for CFA. We have experienced the worst fires in our history. We have been through a Royal Commission. And this season, we battled floods more than flames over the summer months. It's been a tough time for many of our people.

However, we are only looking forward. We are changing. We have already done a lot of work to implement the recommendations of the Royal Commission, and that work will continue. We have a new Chief Officer, a new Fire Services Commissioner, and I consider myself to be still learning on the job.

So what will the change bring? Firstly, what won't change is the central purpose of our organisation. We are, we always have been, and we remain a community-based fire and emergency services organisation. That's not up for grabs.

The Board has approved the following vision and mission for CFA:

What we are: CFA is a community based fire and emergency services organisation

Vision: Working together with communities to keep Victorians safe from fire and other emergencies

Mission: To protect lives and property

We are simply making our vision and mission as clear as we can. We want everybody in CFA to be able to say ‘what I do contributes to protecting lives and property'.

Our vision and mission give us clear purpose and focus as we develop our goals, leadership and structure.

We will only succeed if we are working together. The phrase ‘One CFA' has been kicking around for a while. You may even read it now with a ‘I've heard that before' smile. What we want to do is make that concept a reality. It simply has to happen for us to succeed.

And if we are succeeding, we will see more resilient communities. We will see more interoperability, greater confidence in our services, growing and valued volunteerism, an established and high functioning command and control structure and a more sustainable organisation. And sitting above all this, we will see our people first. Our people and the people of our communities. These are the key areas where we must succeed - and these areas will form the basis of CFA's strategy for the next three years, currently being developed by the Executive Management Team.

What does this mean for our organisational structure? Will it change also? Yes, it will. And it will need to be in line with the concept of ‘One CFA'. It will need to outline clear roles and responsibilities, and support appropriate decision making at the lowest possible level. Ultimately, it needs to align more closely the top of the organisation to CFA's membership base, to better support our frontline people who are delivering services to the community every day.

I have responsibilities to ensure an appropriate structure is in place to achieve our mission and that it supports our work. This will require further discussion with the Board and consultation with our people and key stakeholders. I look forward to your involvement in these issues.

I know many of you have been waiting patiently to find out what the changes will bring and I thank you for your patience. Establishing our mission and our vision is the first step. From here, and with your input, we can begin a change process that benefits all CFA members.

Mick Bourke


Last Updated: 10 December 2015