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Returning residents check homes
Residents of Mornington, Mt Martha and Moorooduc are being urged to test electrical appliances when they return home from work this evening following an over-voltage in the area this morning that has caused some household appliances to fail.
While no fires have occurred, some residents have reported the smell of smoke or burning plastic in their homes as a result of the power surge.
Anyone who smells smoke in their home or has appliances that have failed is asked to call United Energy’s Customer Relations line on 1300 131 689. Only those who can see smoke or flames should call 000.
Anyone who suspects their home may have been affected by the power surge is asked to take the following steps:
Turn off the power to the home at the main switch or switches.
- Go around the house and unplug all electrical appliances.
- Turn the power back on at the main switch and reset any circuit breakers or safety switches. Should any trip, turn off the main switch and call an electrician.
- Turn on appliances one by one to test if they are operating correctly.
- If an appliance doesn’t work, check that there is power available at the powerpoint.
- If the appliances still don’t work, unplug them and leave them unplugged until checked by an electrician or appliance repairman, and contact United Energy’s Customer Relations line on 1300 131 689.
- Test your smoke detector by pressing the test button. If the smoke detector does not work and is permanently wired into the household wiring, you will need to contact a licensed electrician to check or replace it.
Paul Fearon, Victoria’s Director of Energy Safety, said it was important that any failed appliances were unplugged and remained disconnected.
Anyone with failed appliances can fill in an online claim form at www.ue.com.au