News & Media

Wellbeing support for brigades

By: Michelle Taylor

Category: Health & Safety, People

  10.50 PM 6 June, 2014

Location: CFA HQ News, General

Views: 3414

CFA has introduced a new Wellbeing Pilot Program, where experienced Field Officers will work with brigades to manage mental health and relationship issues.

“Brigade members face many challenges, including attending potentially traumatic incidents, relationship issues and juggling CFA commitments with other work and home commitments,” Chief Officer Euan Ferguson said today.

“All of these can have an impact on a person’s mental health, which can affect their ability to function day to day, how they interact with others and how they cope on the job.

“That’s why it’s just as important for CFA members to manage their mental health as it is their physical health.

“The new Wellbeing Pilot Program will help brigades manage issues stemming from relationship conflicts, mental health concerns and potentially traumatic incidents so they’re able to get on with the job of protecting communities as a strong, cohesive team.”

Brigades consulted during development of the Wellbeing Pilot said they wanted the skills to be able to manage relationship and mental health issues on their own, so the field officers will be providing coaching and guidance, rather than trying to resolve issues themselves.

The Field Officers will also be developing tailored support tools which will give Brigades the resources to identify and head off issues early.

To access the service, contact the Wellbeing Intake Officer on 9262 8409 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

The Wellbeing Pilot Program will run alongside existing support services, including:

  • Peer Support Program - (trained members offering support & advice)
  • Member Assistance Program - (24-hour counselling) – 1300 795 711
  • Chaplaincy Program – (24-hour pastoral care) – 1800 337 068
  • HeadsUP online toolkit - information and advice on managing mental health and relationship issues –

The services are confidential, free of charge and available to all CFA members and their families.

More information is available at under Health and Wellbeing.


Last Updated: 10 June 2014