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National Redress Scheme: Support services

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CFA is steadfast in being a child safe organisation and supporting our people who may have experienced historic or current day child sexual abuse.

CFA is a participant in the National Redress Scheme which aims to help people who have experienced sexual abuse within our organisation to gain access to counselling and psychological supports, a direct person response, and a payment by way of making redress for harm.

CFA Chief Executive Officer Paul Smith and CFA Chief Officer Steve Warrington said CFA was committed to working with people who have experienced abuse to assist in the healing process and strongly encourage them to access the scheme.

“This scheme came about as a recommendation from the Royal Commission into Institutional Responses to Child Sexual Abuse and provides support to people who experienced institutional child sexual abuse,” Paul said.

“What happened was wrong, and along with the National Redress Scheme, CFA has a range of support services available to members who have experienced child sexual abuse within CFA including a specialised support service through a partnership with the Centres Against Sexual Assault (CASA).

“This service provides access to confidential counselling for individuals and their families.”

Steve added that CFA had greater information about the National Redress Scheme and CFA support services available on the CFA website and CFA Intranet/Brigades Online to help members access relevant information about the scheme.

“CFA has been contacted by those who were sexually assaulted while part of CFA, with all of these reported cases subject to police investigations, and those involved charged, prosecuted and no longer involved with our organisation,” Steve said.

“CFA is committed to improving our child safe approach and has implemented a dedicated Child Safety Team to coordinate and drive improvements. If you are concerned about current or historical child safety matters at CFA, please contact the Child Safety Officer at

Further information about the National Redress Scheme and supports provided by CFA can be found here (pdf, internal log in required).