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Supporting volunteers and their families

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CFA has released new resources to support and welcome our volunteer members and their families following fire services reform.

Supporting volunteers and their families

Volunteer Induction Program

The enhanced Volunteer Induction Program will create a more welcoming experience, provide improved guidance and support, and help new members transition into their new brigade.

The Organisational Development team has worked in partnership with a representative volunteer induction working group to ensure that tools and resources better support new members, brigade management teams and district staff through the induction process.  

A selection of useful induction resources can be found on the CFA intranet. 

Information for Families Guide

The Information for Families Guide is designed to support family members and/or caregivers of new members by giving them tailored information about what experiences and impacts volunteering with CFA may have on them and their families.

In developing this guide, CFA recognises that being a volunteer impacts not only the CFA member but also their families.

Ensuring families are informed about what it means to be a part of CFA contributes to the health, safety, wellbeing, inclusion and ultimately retention of CFA members.

The Information for Families Guide can be accessed on the CFA intranet for current members and their families. New members will receive a resource booklet, with access details, to pass on to their family members in their Welcome to CFA pack.

Both these resources have been developed through a strong collaboration between CFA directorates and a volunteer working group to support new members on their volunteer journey and connect them with the new General Firefighter training package.   

We hope these resources provide a greater understanding of CFA for new members and their families, while creating an inclusive CFA community and helping us to fulfil our mission to protect lives and property.

If you have any feedback or queries, please contact the below teams: