Enhancing CFA's induction experience

Planning on recruiting a new staff member soon?  If so, you’ll notice some changes to CFA’s Induction Program. 


Welcome to CFA - all new employees will receive a welcome postcard as part of their digital pre-commencement welcome pack

Identified as a key initiative in the 2018-2019 CFA Plan, our enhanced induction program will create a more welcoming experience; build a knowledgeable, supportive and safe culture and assist new staff and volunteers to more smoothly transition into CFA.    

“Recent survey results have emphasised the need for us to provide new starters with more guidance, support and training opportunities” said Garry Cook, Acting Executive Director People and Culture. 

Informed by feedback from staff and volunteers about their induction experiences, the revised CFA Induction Program incorporates enhancements to both content and processes. 

Belinda Lowing and Jane Hudson, who are job-sharing the role of Executive Manager Organisational Development, said the improvements to a new starter’s induction experience are focused on providing a consistent approach, reducing manual processes, clarifying responsibilities and enhancing the information and support provided throughout the induction program.

The Induction Journey Pocket Guide provides an overview of CFA’s induction experience for new employees and volunteers

Hiring managers and Brigade Management Teams will receive better guidance on their induction responsibilities and more resources to assist them to successfully support the induction process.  New starters will have access to a wider range of information and learning materials which will enable them to better understand our organisation and set them up for success in their role. 

Updated intranet pages have been developed for CFA staff and provide a single access point for all induction content.  Even if you’ve been with us for a while, we encourage you to have a look through the available information and resources.  If you have any thoughts, comments or questions about induction, please direct these to orgdev@cfa.vic.gov.au.

Updated induction intranet pages provide a single access point for all induction content

While the first phase of the revised CFA Induction Program focuses on non-operational employees, work is underway to consider the induction requirements of volunteers.  Aligned to the Volunteer Recruitment and Retention Project, the next phase is focusing on creating a consistent induction experience which is flexible enough to allow for local requirements and which recognises the unique characteristics of volunteers. 

If you would like to contribute to the shaping of our volunteer induction program, please email orgdev@cfa.vic.gov.au.

Author: Robyn Launder