New SAS app makes turning out easier

The new Supplementary Alerting Service (SAS) app is now available and free to all CFA members.


EMV's Supplementary Alerting Service app is available free for all members

CFA has worked with EMV, SES, Ambulance Victoria and ESTA on the development of the SAS which works together with EAS Paging to provide members with increased functionality and enhanced communication during fire and incident response.

You can find the app by searching for Supplementary Alerting Service in both the Android and Apple app stores. You can access the desktop version here

With the SAS app members can:

•     Set availability for turnouts and indicate if they are responding to an event

•     See who from their brigade is responding and view their ETA

•     View responding-member qualifications and competencies

•     Chat with fellow brigade members

•     Experience one-touch navigation to their station or the incident

Additional features include access to pager message history and robust privacy protection measures.

Brigade Management Teams and CFA support staff will also be able to use the application’s dashboard functionality to manage pager groups, create reports and add new users, including brigade members who do not have an EAS pager.

Members will use their CFA volunteer number and password to access the SAS and can link their log ins if they are also a member of SES and/or Ambulance Victoria. 

The SAS app is available on both Apple and Android devices as well as desktop

Assistant Chief Fire Officer Operational Communications Jason Lawrence said members from CFA, SES and Ambulance Victoria had tested the app across the iOS and Android platforms during the development process, providing important input into the design and functionality.

“Thank you to everyone who has provided input into this project - your feedback has been vital in developing its scope and ensuring we end up with an app that best meets the needs of our people,” Jason said.

“The SAS app will evolve and be enhanced over time to ensure that it continues to meet the needs of our members.

“The EAS will remain the primary means of receiving pager messages due to its reliability across Victoria, and CFA members will be expected to continue to use and carry their pagers.

“We believe both the EAS and SAS have an important place in providing an efficient and effective service to the communities we serve.”

For training materials and frequently asked questions visit

Author: CFA News