Supplementary Alerting Service: release two now available

Version two of EMV’s Supplementary Alerting Service app is now available to download from the Apple and Android app stores.


Receive timely, accurate and relevant information directly from the EAS to your smart device

This is the first of two releases planned for 2020, with release two including improvements to the log in process and functionality (unplanned log outs), vibration functionality for Android users and general bug fixes.

More than 7,000 CFA members have downloaded the app since it was released in mid-September, with the majority of users located in districts 2, 8, 13 and 14.

The app is available free to all CFA, SES and Ambulance Victoria members.

CFA worked with EMV, SES, Ambulance Victoria and ESTA on the development of the SAS which works with EAS Paging to provide members with increased functionality and enhanced communication during fire and incident response.

With the SAS app members can:

•            Set availability for turnouts and indicate if they are responding to an event

•            See who from their brigade is responding and view their ETA

•            View responding-member qualifications and competencies

•            Chat with fellow brigade members

•            Experience one-touch navigation to their station or the incident

Additional features include access to pager message history and robust privacy protection measures.

Brigade Management Teams and CFA support staff can use the application’s dashboard functionality to manage a brigade’s pager groups, create reports and add new users, including brigade members who do not have an EAS pager.

EAS and pagers remain the primary means of receiving alerting and other important messages due their reliability and extensive coverage across Victoria, and CFA members are expected to continue to use and carry their pagers.

For more information on the SAS including the SAS User Guide, training videos, FAQs and more, CFA members can visit

Author: Shaunnagh O'Loughlin